5 Ways Artificial Intelligence is Reinventing Human Resources

The scope and applications of Artificial Intelligence has increased radically over the past decade, paving the way to reinvent Human Resources. Keeping pace with rapid technology advancements, AI can now streamline critical tasks such as reasoning, speech recognition, problem-solving and sensory perception. This can help support HR managers in performing tedious tasks such as hiring, onboarding, talent management, payroll and much more.

PeopleCentral is an AI-enabled platform that helps streamline HR processes, empowering organisations to improve operational efficiency, acquire and retain the best talent pool, and reduce costs. Here are 5 ways we help reinvent Human Resources through Artificial Intelligence:

1. Effective decision-making through cognitive computing

According to IBM, cognitive computing is “an advanced system that learns at scale, reason with purpose and interacts with humans in a natural form.” It uses a blend of AI, machine learning, contextual awareness, sentiment analysis, neural networks and natural language processing to streamline day-to-day HR functions.

A study conducted by IBM reports 66% of CEOs acknowledging that cognitive computing can drive exponential value in Human Resources. Furthermore, 54% of HR executives agree that cognitive computing can influence major HR roles. Application of cognitive computing in HR may include assessing the mood of an employee, detecting anxiety level, etc.

2. Recruitment and onboarding becomes a breeze

AI-enabled platforms like PeopleCentral have streamlined the recruitment cycle significantly by using Artificial Intelligence to perform key functions such as skills matching, labour market analysis, bias detection in job descriptions and competency identification.

Key features such as resume screening, HR FAQ automation and HR Assistant Chatbots can help build effective communication with candidates, reducing a lot of effort and time-to-hire.

3. Actionable Insights and Resources

Artificial Intelligence empowers HR professionals with data-backed insights and resources gathered from employees directly. Using dipstick/pulse surveys, you can perform employee sentiment and behaviour analysis that allows the HR team to take required actions and render an experience your employees want.

4. Improving the Learning & Development Program

HR departments using AI-enabled systems like PeopleCentral tend to create adaptable and agile learning programmes that can help meet individual needs of employees. Adopting AI can help tailor the learning journey based on skill sets, job role, skill gaps, etc. Content matching based on relevancy, getting real-time responses, and coaching chatbots are other ways to improve learning & development through AI.

5. Employee Retention

AI can help detect the probability of an employee leaving the company by understanding their browsing patterns, experience, pay-scale, performance, attrition rate, keystrokes and outgoing emails. Based on the data, you can take measures to prevent the employee from leaving.

With intuitive and agile HR systems like PeopleCentral, we aim at reinventing Human Resources through AI.                  

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"We have been using PeopleCentral product for more than 4 years now. We are impressed with simple ways of processing payroll, bank & CPF payroll feeds and continuous updates to the system. Keep up the good work!"

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Director - Kaira Global

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Big & Small business trusted us

Discover the reasons why our platform has attracted over 100,000 users

"With reference to the payroll as a client we are satisfied with the software. Its very user friendly, easy to use & the support is very efficient. After the payroll has been install in the company our job has really been smooth & efficient."

Kalavathi

Accounts - CKR Contract Services

icon 5

"PeopleCentral is a very powerful tool and i thank the PeopleCentral account manager for actively assisting me several times. The software is also regularly updated base on the requirements of Singapore law."

Lucas Seah

MD - Execllence Singapore

icon 4.8

"We are using PeopleCentral since year 2008 the year in which we incorporated Goodwood. It is running very well and it’s very user-friendly. We are satisfied with your support team as well. They are prompt in their responses."

Surjit Mehendale

A/C Manager - Goodwood Ship

icon 5

"We have been using PeopleCentral product for more than 4 years now. We are impressed with simple ways of processing payroll, bank & CPF payroll feeds and continuous updates to the system. Keep up the good work!"

Vishal Attal

Director - Kaira Global

icon 5

Big & Small business trusted us